Data Center Cabling Technician

phoenixNAP is an IT Services Company, offering a wide range of services including Data Centre Colocation, a variety of Cloud Services, Data Backup and DRaaS, and Security Services. In addition to our main Data Center in Phoenix, we operate out of over 17 other locations worldwide. Between these locations, we maintain an extensive infrastructure to support all of our customers’ growing business needs. This allows us to offer a high level of availability, redundancy, and fault tolerance to our clients. Through our partnership with industry-leading vendors, we are able to offer our customers the latest in cutting-edge technology. We comply strictly within PCI DSS standards and are accredited twice yearly. 

phoenixNAP is seeking a Data Infrastructure Cabling Technician for its Data Center in Phoenix, Arizona. The proper installation of cabling systems can ensure minimal maintenance needs in the future while maximizing data throughout. We are looking for a technician who not only can design cabling systems but also ensure that timelines and quality levels meet both internal and external service level agreements. This position will be cross trained on a variety of Data Center responsibilities and assist other team members in overall Data Center Operations. Additionally, this position may eventually provide cabling services directly to clients.

Location: Phoenix, AZ

Working hours: 40h/week, Monday-Friday


Key Job Responsibilities:

  • Physically install Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structure Cable Distribution Systems.
  • Installing of outlets, pulling cable, fire stopping and pre-termination including organizing, forming, dressing, and labeling cables to industry standards.
  • Terminate, assemble, and install 8-pin modular connectors and coaxial connectors, light crimp connectors and optical fiber LC and/or SC ceramic connectors.
  • Accurately test copper and fiber (multimode and single mode) cables to required certification parameters utilizing appropriate test equipment as required.
  • Diagnose and correct copper and optical fiber problems.
  • Removal and demolition of abandoned cables.
  • Maintain and reference industry standards including ANSI, EIA/TIA, and local and National Electrical Code.
  • Perform site surveys, read and use blueprints and floor plan and conduct visual site inspections.
  • Determine Data Center and equipment layouts and install Data Center hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures, and balance video equipment.
  • Install entrance facility grounding infrastructure and perform ground tests.
  • Perform cable splices for copper and optical fiber (mechanical and fusion)
  • Perform and supervise work in retrofit and new construction environments and implement cutovers.
  • Work safely at all times utilizing the necessary Personal Protection Equipment. Demonstrate safe working practices to other technicians.
  • Serve as a liaison between office and field, communicating all information that is not classified as confidential.
  • Perform administrative tasks including, but not limited to documenting test results and as-builds, completing safety reports, keeping safety meeting minutes maintaining logbooks, providing labor summary reports, etc.
  • Ability to properly instruct other technicians on techniques, work, etc. as needed to keep project work flowing.
  • Be willing to participate in an on-call rotation for after hours.

Key Skills and Qualifications: 

  • Possesses a high level of independent judgment within established procedures.
  • Minimum of 3 years of directly related experience.
  • Demonstrate basic knowledge of LAN/WAN topologies, cabling standards and components.
  • Must be able to work safely following company policy/procedures on safety.
  • Must be familiar with splicing anaerobic termination of fiber optics.
  • Previous experience with Microsoft Outlook, Excel, and Word.

This is an exciting opportunity to work with a highly innovative and creative team, in a great working environment. A competitive salary and benefits package will be offered to the right candidate.