Asset Management Associate

phoenixNAP is an IT Services Company, offering a wide range of services including Data Centre Colocation, a variety of Cloud Services, Data Backup and DRaaS, and Security Services. In addition to our main Data Center in Phoenix, we operate out of over 17 other locations worldwide. Between these locations, we maintain an extensive infrastructure to support all of our customers’ growing business needs. This allows us to offer a high level of availability, redundancy, and fault tolerance to our clients. Through our partnership with industry-leading vendors, we are able to offer our customers the latest in cutting-edge technology. We comply strictly within PCI DSS standards and are accredited twice yearly. 

The role of Asset Management Associate involves the purchasing, inventory, tracking and distribution of IT related assets.

Location: Phoenix, AZ. The Asset Management Associate role is 100% on site and is not available for remote work. 

Working hours: 40h/week, Monday-Friday

Key Job Resposibilities:

  • Procurement and management of IT related hardware and software.
  • Maintain and create relationships with vendors and contact vendors for quotes and pricing.
  • Review quotes for accuracy and create purchase orders for the acquisition of technology products.
  • Track orders through the entire order and shipping process until delivery is made.
  • Complete all appropriate paperwork.
  • Respond to requests from end users, managers, developers, and team members for specific IT hardware and software asset management data information.
  • Shipping and receiving duties.
  • Resolve pricing issues and order delays with vendors, while keeping the end user notified of status.
  • Assist with the preparation, organization and completion of time sensitive projects via ticketing system and end user correspondence.
  • Other duties as assigned.

Key Skills and Qualifications:

  • Strong computer literacy is required.
  • Ability to think critically and quickly solve problems as they arise
  • High degree of professionalism.
  • Excellent ability to manage multiple high priority efforts / competing priorities and flexibility to adjust to changing requirements, schedules and priorities.
  • Self driven and resourceful to achieve goals independently as well as work well within teams.
  • Ability to deal tactfully with vendors, suppliers and contractors who provide a broad spectrum of software application products and services.
  • Excellent verbal and written communication skills with the ability to interact with both technical and non-technical personnel.
  • Experience with Microsoft Office products including Word, Excel, and Outlook is preferred.

This is an exciting opportunity to work with a highly innovative and creative team, in a great working environment. A competitive salary and benefits package will be offered to the right candidate.